Frequently Asked Questions
How do I get paid after a COD order?
Once your order is delivered and the payment is collected, we transfer your share to your account after deducting fulfillment and delivery costs.
Do you offer card payments for customers?
Yes, we can help you set up card payments through our trusted partners. This is available as an additional service.
What's the cost to use TJR?
Our base plan starts at 120 AED/month, giving you access to fulfillment, sourcing, and storage services. Delivery and COD fees are applied per order.
How do I start using TJR?
Contact us or fill out the sign-up form. Our team will onboard you, connect your store (if needed), and walk you through the process.
Do you provide customer service for my clients?
No, but we'll handle all logistics and delivery-related issues. You stay in control of your customer communication while we handle the backend.
